📋 Orders

Can I pick-up my order?

Yes, you can pick up your order by appointment link after you’ve ordered or just come by during our business hours.

Can I get an update on my order?

The current shipping time for in-stock orders is 1-2 days. If you do not see any tracking information after that time, please contact us — we will look into the delay for you.

Can I make a change to my order?

Typically, yes — you can make a change to your order until you receive a tracking number. In some cases, your order might already be loaded onto the truck without shipping information being received. In those rare cases, we unfortunately cannot add a

How can I locate or receive a copy of my receipt?

If you need to find your invoice or receipt for a purchase, you may log into your account on our website using the email associated with the account. Alternatively, reach out to us via email and we can send a copy to you.

What should I do if my order's shipment status hasn't been updated?

If your shipment status hasn't been updated, it could be because the package is moving between facilities or experiencing carrier delays. We recommend keeping an eye on your tracking link provided via email for the latest updates. If there is no move

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your order's journey. If you haven't received this yet, tracking may not be available until the carrier picks up your package. Please refer to your order